Resources | Front Office

Resources | Front Office

Front Office

The Front Office team provides a wide array of business services for SHESC faculty, staff, students, and visitors.  These include key and ISAAC access, equipment checkout, building facilities, print/copy/scan support, and assisting with general school inquiries.

 

  • We help redirect general inquiries to the appropriate office or staff member.

  • We oversee the shipping and receiving of SHESC mail and packages, including support for Federal Express shipments.

  • We provide equipment checkout and currently offer laptops, mice, keyboards, and technology carts.

  • For teaching faculty and graduate teaching assistants, we provide a free copying service but do ask that such requests be made at least 24 hours in advance.

 

Need help or have a question for the Front Office team?  Feel free to email us at SHESCFrontOffice@asu.edu, call us at 480-965-6215, or visit us in SHESC 233. Our office hours are Monday through Friday from 8:00AM to 5:00PM.

Meet your Front Office team

I forgot my office keys at home. Is it possible to check out a key for temporary use?  Absolutely!  SHESC keeps extra keys on hand to most offices/labs. In the event we do not have an extra key on hand, a Front Office team member can assist with allowing you access to the room for the day.

What should I do if I encounter a building facility issue? Contact the Front Office as soon as possible via email or phone, and a member of our team will initiate a FACMAN ticket on your behalf.

I need to plan an event.  What do I do? Complete the Event Planning form, and a member of our team will coordinate the details with you. Be sure to review the SHESC Process Guide for ASU Food and Safety Protocol prior to selecting a vendor.

What is the process for reserving conference rooms or meeting spaces? To reserve conference rooms or meeting spaces, please complete our Room Reservation form and a member of our team will be in touch within 24 hours.

Physical addresses for SHESC and related buildings

School of Human Evolution and Social Change (SHESC -- Building 4)
900 S. Cady Mall
Tempe, AZ  85287

Archaeological Research Institute (CASR)
734 W. Alameda Dr., Suite 120, 
Tempe, AZ 85282
(on Alameda Dr. between Roosevelt St. and Hardy Dr.)

Matthews Center (MCENT -- Building 34)
950 S. Cady Mall
Tempe, AZ  85287

Social Sciences (SS -- Building 5)
951 S. Cady Mall
Tempe, AZ  85287

West Hall (WHALL -- Building 49)
1000 S. Cady Mall
Tempe, AZ  85287

Equipment

Equipment reservations
SHESC owns equipment that can be temporarily reserved by faculty, grad students and staff. Such equipment requests can be made via the Equipment Check-Out form.

Moving and event services equipment
Contact SHESCFrontOffice@asu.edu and a member of the team will submit a request with ASU’s movers. Moving requests typically take 1-2 weeks to be completed.

Key management

The Front Office team handles all key requests for students, staff and faculty. The following should prove helpful in understanding how to manage keys (new, returned, lost, etc.) utilizing the Lock Services and internal database. We handle keys for the following spaces and their corresponding building numbers:

  • SHESC = 004
  • SS (Social Sciences) = 005
  • MCENT (Matthews Center) = 34
  • MHALL (Matthews Hall) = 33
  • WHALL (West Hall) = 49

Faculty, staff, visiting scholars and post-doctoral scholars are allowed an office key and all other keys necessary to their position free of charge. To request a key, email SHESCFrontOffice@asu.edu your request with the following information included:

  • Full Name
  • ASU ID (10-digit #)
  • Room(s) you are requesting the key(s) for
  • Reason for key (faculty office, post doc research lab work, etc)
  • Duration of access (long term, semester, research term)

Requested keys take anywhere from 5-10 business days to process. The requestor will be contacted via email once the keys are received.

Graduate and undergraduate students are allowed one office/lab access key and one building access free of charge when necessary for program-related research and authorized by the supervising faculty or staff member. To request a key, email your request to SHESCFrontOffice@asu.edu with the following information included:

  • Full Name
  • ASU ID (10-digit #)
  • Room(s) you are requesting the key(s) for
  • Reason for key (faculty office, post doc research lab work, etc)
  • Duration of access (long term, semester, research term)
  • Approval from supervising faculty or staff member

Requested keys take anywhere from 5-10 business days to process. The requestor will be contacted via email once the keys are ready for pick up.

All personnel must return SHESC keys to the Front Office at the end of their term of access. All graduate and undergraduate keys must be returned at the end of the semester unless specifically requested by the supervising faculty member in relation to research. The keys must be returned to the Front Office.

Room reservations

Need to reserve a conference room for a meeting?  All room inquiries can be made via the Room Reservation form, and a member of the Front Office team will assist with confirming availability and booking the reservation.

In the event there is no conference space available in SHESC or other departments, events and meetings can be booked in university classroom space. This does not include normal course scheduling for classes. Classrooms can be reserved by emailing: rooms@asu.edu.