Resources | Front Office

I forgot my office keys at home. Is it possible to check out a key for temporary use?  Absolutely!  SHESC keeps extra keys on hand to most offices/labs. In the event we do not have an extra key on hand, a Front Office team member can assist with allowing you access to the room for the day.

What should I do if I encounter a building facility issue? Contact the Front Office as soon as possible via email or phone, and a member of our team will initiate a FACMAN ticket on your behalf.

I need to plan an event.  What do I do? Complete the Event Planning Form, and a member of our team will coordinate the details with you. Be sure to review the SHESC Process Guide for ASU Food and Safety Protocol prior to selecting a vendor.

What is the process for reserving conference rooms or meeting spaces? To reserve conference rooms or meeting spaces, please complete our Room Reservations Request Form and a member of our team will be in touch within 24 hours.

• Computer Refresh Form
• Equipment Check-Out Form
• Event Planning Form
• FedEx Delivery Request Form
• Room Reservations Request Form

The SHESC Front Office is dedicated to supporting event organizers by managing and facilitating speaker agreements. Our team works closely with both speakers and organizers to ensure all terms are clearly defined and aligned with event goals. We assist with drafting and reviewing contracts, coordinating schedules, and addressing any specific speaker needs or logistical details. Please contact the Front Office team for assistance.

Need to reserve a conference room for a meeting?  All room inquiries can be made via the Room Reservations Request Form, and a member of the Front Office team will assist with confirming availability and booking the reservation.

In the event there is no conference space available in SHESC or other departments, events and meetings can be booked in university classroom space. This does not include normal course scheduling for classes. Classrooms can be reserved by emailing: rooms@asu.edu.

The Front Office team handles all key requests for students, staff and faculty. The following should prove helpful in understanding how to manage keys (new, returned, lost, etc.) utilizing the Lock Services and internal database. We handle keys for the following spaces and their corresponding building numbers:

• SHESC = 004
• SS (Social Sciences) = 005
• MCENT (Matthews Center) = 34
• MHALL (Matthews Hall) = 33
• WHALL (West Hall) = 49

All personnel must return SHESC keys to the Front Office at the end of their term of access. All graduate and undergraduate keys must be returned at the end of the semester unless an extension is specifically requested by the supervising faculty member.

Faculty, staff, visiting scholars and post-doctoral scholars are allowed an office key and all other keys necessary to their position free of charge. To request a key, email SHESCFrontOffice@asu.edu your request with the following information included:

• Full Name
• ASU ID (10-digit #)
• Room(s) you are requesting the key(s) for
• Reason for key (faculty office, post doc research lab work, etc)
• Duration of access (long term, semester, research term)

Requested keys take anywhere from 5-10 business days to process. The requestor will be contacted via email once the keys are received.

Graduate and undergraduate students are allowed one office/lab access key and one building access free of charge when necessary for program-related research and authorized by the supervising faculty or staff member. To request a key, email your request to SHESCFrontOffice@asu.edu with the following information included:

• Full Name
• ASU ID (10-digit #)
• Room(s) you are requesting the key(s) for
• Reason for key (faculty office, post doc research lab work, etc)
• Duration of access (long term, semester, research term)
• Approval from supervising faculty or staff member

Requested keys take anywhere from 5-10 business days to process. The requestor will be contacted via email once the keys are ready for pick up.

If access is needed to a room and/or office that requires you to scan your badge to enter, please contact the Front Office team for assistance.

The School of Human Evolution & Social Change (SHESC) offers a three to five-year computer refresh cycle for standard-issue computer equipment for central staff and faculty that are experiencing issues with their primary work machines. More information can be located at https://technology.thecollege.asu.edu/.

Please complete the Computer Refresh Form and a member of the Front Office staff will be in contact to begin the refresh process.

SHESC owns equipment that can be temporarily reserved by faculty, grad students and staff. Such equipment requests can be made via the Equipment Check-Out form.

Contact SHESCFrontOffice@asu.edu and a member of the team will submit a request with ASU’s movers. Moving requests typically take 1-2 weeks to be completed.